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Past Projects
Chatbots Clients and Projects
Malaysia Government Call Centre (MyGCC)
MyGCC utilizes KRISPI as its AI engine, providing a customized solution licensed to the MyGCC to enhance customer engagements. Named as SITI@MyGCC which encompasses services for 40 governments agencies.
Jabatan Pendidikan Tinggi
UPU (Unit Pusat Universiti) – utilizes KRISPI as their chatbot to enhance customer engagements particularly for Bahagian Pengurusan Kemasukan Pelajar IPTA.
MOSTI - Program Imunisasi Covid-19 Kebangsaan (PICK)
The KRISPI chatbot is designed for PICK, streamlines communications and enhances the efficiency and accessibility of the national COVID-19 vaccination program, providing users with instant support and reliable information.
Integrated with MySejahtera Database: Enables users to track their vaccination appointments and status seamlessly
Lembaga Pembiayaan Perumahan Sektor Awam (LPPSA)
Utilized KRISPI as its AI backbone for a chatbot, providing a customized solution licensed to this statutory body responsible for managing public sector housing financing facilities.
Customized features:
- – Integrated with Live Chat Platform, allowing real-time interaction with human agent, enabling users to switch from chatbot to live agent seamlessly.
- – Integrated with WhatsApp, enabling communication with the chatbot via the WhatsApp chat interface.
- – Support integration & customization through API integration adapters, allowing KRISPI to expand functionalities via API integration. For example, users can check their financial balance with one click.
AI-Based System Clients and Projects
Kehakiman - Artificial Intelligence Technology in Sentencing Guidelines for Mahkhamah Rendah
The Sentencing Guidelines AI (SGAI) System is easily accessible via a web browser, making it ideal for modernizing the Judiciary’s workflow. Users can search for laws, sections, and details about the accused and their cases. The search results are displayed as a guide for Judicial Officers to determine the sentencing of offenders The system also displays detailed records based on the searches and filters applied by the users. To view detailed individual records, users can examine case details of the accused, which include background records of the accused, sections, court information, case details, and sentences
Perodua - CBU Lights Detection System
This system functions akin to an AI powered Quality Control (QC) system, analyzing both front and rear views in various CBU lights configurations on PERODUA manufactured vehicles (inclusive of models from Toyota and Daihatsu). It generates a QC report for each vehicle, listing any failed conditions encountered in real-time.
Jabatan Pengangkutan Jalan - Automatic Awareness Security System (AwAS) Image Processing for Traffic Light
This includes the development of AI and image processing modules, which incorporate functionalities such as image detection, number plate recognition, and text extraction from the detected number plates (OCR). AI-powered image processing can help in detecting anomalies or violations at traffic lights, such as vehicles that illegally caught running over red lights
PETRONAS - Professional, Robust and Intelligent Data Extractor (PRIDE)
PRIDE was developed to automate data extraction from various types of documents of various formats. It ease the process of populating data from various sources (e.g. invoices, contracts and technical reports). The output of PRIDE can be used for data analytics and to uncover hidden insights from operation and business perspectives.
Expert IT Consulting Clients & Project
Malaysia Civil Defence Department
Consulted on a data integration project for quarantine centers under the purview and management of the Malaysia Civil Defense Force during COVID-19. The solution is meant to centralize data management of quarantine patients staying at various quarantine centers. It allows for daily updates of the status of the quarantine centers in terms of the number of patients as well as space availabilities.
Agensi Kaunseling dan Pengurusan Kredit (AKPK)
Consulted on a data analytics project for AKPK’s clients on their ability to repay debts and the correlation with the COVID-19 timeline. Developed a proof-of-concept solution as part of the consultation project and was presented to the management of AKPK.
As a digital AI transformation enabler, Discoverix plays a pivotal role in driving innovation and growth as technology advances, revolutionizing industries across Malaysia and beyond.
Contact Us
Reach us through any of the channels below:
22-2 Jalan 1/76C, Desa Pandan, 55100 Kuala Lumpur
hello@discoverix.com.my
+6011-5690-2441
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